Comparing Pilot Flying J and Love’s Travel Stops – Services for Long-Haul Drivers

August 22, 2025
10 mins read
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For long-haul truckers and road-trippers alike, two names stand out along the vast highways of the United States: Pilot Flying J and Love’s Travel Stops. These giants of the American road network are more than just gas stations; they are essential hubs for fuel, food, rest, repairs, and a touch of comfort during long journeys.

In 2025, the competition between Pilot Flying J and Love’s is heating up as they race to modernize, expand, and better serve the evolving needs of America’s trucking backbone. Let’s dive deep into a side-by-side comparison of these two travel stop titans.

Origin Stories and Ownership Structures

Pilot Flying J was founded in 1981 through a merger of Pilot Corporation and Flying J Inc., creating what would become one of the largest travel center chains in North America. As of 2023, Berkshire Hathaway had acquired a majority stake, signaling long-term growth plans.

Love’s Travel Stops, on the other hand, was founded in 1964 in Oklahoma and remains a family-owned business. Love’s has seen remarkable growth over the past decade, doubling its store count since 2012.

National Footprint in 2025

Both companies have robust national coverage, with a heavy concentration along major interstate corridors:

                   
BrandTotal Locations (2025)States CoveredNew Stores Added (2024-2025)
Pilot Flying J8604439
Love’s Travel Stops7104144


Love’s has surpassed Pilot in yearly new store additions, showing an aggressive growth trajectory.

Fueling Services and Commercial Focus

Both brands cater heavily to commercial trucking fleets and independent truckers, offering:

  • Diesel and DEF lanes
  • Fleet cards and fuel discounts
  • Weigh stations and CAT Scales
  • Loyalty programs (myRewards by Pilot, Love's Connect)

However, Pilot Flying J has made notable investments in biofuels and alternative energy, piloting hydrogen fuel support in a few select corridors.

Amenities for Drivers

One of the key differentiators in 2025 is the quality and range of amenities.

                                   
AmenityPilot Flying JLove’s Travel Stops
Private ShowersYesYes
Laundry FacilitiesYesYes
Free Wi-FiPartialYes
Trucker LoungeIn select locationsIn most locations
EV Charging20+ locations10+ locations
Dog ParksNoYes (at 200+ locations)


Love’s has clearly leaned into creating more hospitable spaces for truckers, including pet-friendly environments.

Food & Retail Offerings

Both chains feature a mix of national and regional food options:

  • Pilot Flying J: Wendy’s, Arby’s, Subway, Dunkin'
  • Love’s: Hardee's, Chester's Chicken, Godfather's Pizza, McDonald's (at some locations)

Love’s also operates more than 150 Love’s Country Stores – convenience shops with branded merchandise and expanded grocery options. Pilot is catching up by modernizing many of its store interiors.

Maintenance and Repair Services

Both offer truck care services, but Love’s is currently ahead in availability and scale:

                   
BrandTruck Maintenance CentersMobile Service Trucks
Pilot Flying J130300+
Love’s Travel Stops220500+


Love’s Truck Care is integrated with Speedco (which it acquired), making it a more seamless solution for tire and light mechanical needs on the road.

Loyalty Programs

  • myRewards (Pilot Flying J): Offers discounts on showers, fuel, and in-store purchases. App features include parking reservations and route planning.
  • Love’s Connect: Provides similar rewards but includes real-time updates on shower wait times and tire availability.

Love’s has gained better reviews for mobile experience.

Sustainability and Innovation

  • Pilot Flying J: Partnered with Volvo and Daimler to test electric semi charging corridors; added more solar panels to stations.
  • Love’s: Investing in eco-friendly building materials and LED retrofits. EV charging presence remains limited.

Both companies lag behind newer entrants in EV-first infrastructure but are beginning to catch up.

Driver Reviews and Sentiment (2024–2025)

Based on aggregated online reviews and survey data:

                               
CategoryPilot Flying J (Avg Rating)Love’s Travel Stops (Avg Rating)
Cleanliness4.14.3
Parking Availability3.84.2
Food Quality3.94.0
Staff Friendliness4.04.5
Wi-Fi Reliability3.24.0


Love’s consistently ranks higher in personal experience categories, which could be tied to its family-run culture and high investment in hospitality.

Final Verdict: Who Wins in 2025?

The answer may depend on your route and what matters most to you.

  • For tech-forward fleets and energy innovation: Pilot Flying J
  • For driver comfort, consistency, and service reliability: Love’s Travel Stops

In many ways, Love’s has pulled ahead in traveler satisfaction and infrastructure, but Pilot is fighting back with tech investment and diversified partnerships.

For the American road warrior, having both options means a better experience coast to coast.

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