Distribution of Citizens Bank Locations Across United States of America by State

Citizens Bank operates 60 United States of America locations across 18 states. Largest clusters are in Pennsylvania, Ohio, and Massachusetts; the top 10 states contain 85.0% of sites. Coverage is thinner in RhodeIsland, SouthCarolina, and Texas.

Top 10 States with the most number of Citizens Bank locations in United States of America

Citizens Bank operates 60 locations across the United States, with Pennsylvania hosting the highest share at 20% (12 locations). Ohio and Massachusetts follow, contributing 15% and 13.3% of locations respectively, together accounting for nearly half (48.3%) of the total. Massachusetts offers the best access with one location per 873,026 people, while Texas, Florida, and California are the most stretched, with populations per location exceeding 13 million. The top 10 states represent 85% of all locations.

Citizens Bank per capita insights

• States (Massachusetts, Pennsylvania, Ohio) enjoy the best per capita access to Citizens Bank.
• States like California, Michigan, Kentucky, despite their large number of locations, are under-served on a per-person basis, signaling potential demand for suburban expansion.
• Several states strike a balance between population growth and Citizens Bank density, making them hotspots for sustained competition.

Cities With the Most Citizens Bank Locations in the United States of America

Locations concentrate around major metros such as Suffolk, Norfolk, Monmouth, Stark, and Montgomery. The top 10 cities account for 35.0% of U.S. sites.

Top 10 Cities Ranked by Location Count

Citizens Bank operates 60 locations across the United States, with the top 10 cities accounting for 35% of all branches. Suffolk and Norfolk in Massachusetts lead with three locations each. Several other cities, including Monmouth, Stark, Montgomery, Macomb, Hillsborough, Rockingham, and Cuyahoga, have two locations each, while Allegheny in Pennsylvania has one.

Street-level hotspots (busiest streets with multiple Citizens Bank)

Street-level clusters show corridors where multiple Citizens Bank locations sit within the same neighborhood indicating strong local presence and coherence. Citizens Bank operates a total of 60 nationwide.

Download Citizens Bank Outlets Points of Interest Data

The complete dataset of Citizens Bank locations across the United States of America is available for download, including coordinates, traffic patterns, and operational status.

Key Variables for Citizens Bank Points of Interests

Citizens Bank has 60 locations across the United States of America. The key variables shows the most infleuntial aspects for Citizens Bank locations nationwide. This provides a closer look of how Citizens Bank is operating from different prespectives.

Average Area Covered Per Citizens Bank Locations (By State)

Citizens Bank has the most locations in Pennsylvania, which spans 119,279 km² with 12 locations, followed by Ohio with 9 locations across 116,098 km². California is the largest state by land area at 423,965 km² but has only 3 locations. Massachusetts, the smallest state listed at 27,335 km², hosts 8 locations. Several states have unknown land area data despite multiple locations.

Business Status of Citizens Bank Locations (Open vs Closed)

Citizens Bank has varying business statuses across states in the United States. Pennsylvania and Ohio each have 33.3% of their branches open, with 4 of 12 and 3 of 9 open respectively. California and Mississippi show a 100% open rate, with all 3 and 2 branches operational. Massachusetts and New Jersey have no open branches, with all 7 and 6 closed respectively.

Customer Reviews and Ratings of Citizens Bank Locations

This section summarizes customer sentiment toward Citizens Bank. Using ratings and review totals from 60 locations, we highlight where scores are consistently high and where feedback volume is greatest. Average star ratings reflect perceived quality, while total reviews indicate engagement and reach across the network.

Average Ratings

Citizens Bank has the highest average rating in Michigan at 4.1, followed by California with a 4.0 rating. Massachusetts, New Hampshire, and New Jersey each have an average rating of 3.5. Pennsylvania leads in review volume with 89 reviews, while Massachusetts has 66, and Ohio, New Hampshire, and New Jersey each have between 22 and 28 reviews.

Number of Reviews

Citizens Bank received the highest average rating in Michigan at 4.1, followed by California with a 4.0 rating. Massachusetts, New Hampshire, and New Jersey each had an average rating of 3.5. Pennsylvania led in total reviews with 89, while Massachusetts had 66 reviews, Ohio 28, and both New Hampshire and New Jersey had 22 reviews each.

Citizens Bank Locations With Verified Contact Information

Contact Information

Citizens Bank has complete phone coverage in all listed states across the United States. Pennsylvania leads with 12 locations fully covered by phone, followed by Ohio with 9 and Massachusetts with 8. Each state listed, including New Jersey, New Hampshire, California, Michigan, Kentucky, Mississippi, and Virginia, shows 100% phone coverage for all their respective locations.

Use cases for Citizens Bank Points of Interests Data

Market Analysis

Citizens Bank POI data enables clear measurement of footprint and demand. Analysts can rank states and cities by location count, compare coverage on a per-capita basis, and use traffic scores and review volumes to spot high-performing markets and under-served pockets. The result is an objective view of saturation, growth opportunities, and performance outliers.

Site Selection

For network planning, the data supports scoring candidate trade areas using location density, population per location, and nearby traffic intensity. Teams can evaluate cannibalization risk via nearest-store distance, surface whitespace along key corridors, and prioritize sites near retail anchors, campuses, or transit where observed activity is strongest.

Urban Planning

Planners can map clusters and service gaps to understand commercial access at the neighborhood level. Per-capita coverage highlights communities with limited access, while changes in openings or closures signal shifts in activity. These insights inform corridor revitalization, streetscape and transit planning, and data-driven zoning decisions.

How this xMap's POI data can help businesses?

• Accuracy and Precision: xMap data offers high-accuracy data, which minimizes the chances of wrong decisions based on flawed information.
• Complete Data: With xMap, businesses have access to comprehensive and complete data, effectively filling any knowledge gaps and providing a well-rounded view for decision making.
• Up-to-Date Information: xMap ensures that the data provided is regularly updated, which allows businesses to make dynamic, timely decisions in tune with current trends and situations.
• Scalability: xMap data allows businesses to scale their operations efficiently, by providing insights that cater to varying business sizes and requirements.
• Analytical Power: Utilizing xMap data's analytics can help identify patterns and trends, thus enhancing strategic planning and foresight for businesses.